Privacy Policy

Last updated: 23 June 2025

At Spirit Ink, we are committed to protecting your privacy and handling your personal information responsibly and transparently. This policy outlines how we collect, use, and store your data in accordance with the UK General Data Protection Regulation (UK GDPR).

1. Who We Are

Spirit Ink is a UK-based business that operates online spirit wear stores on behalf of schools.

Contact: Spirit Ink
Email: hello@spirit-ink.co.uk

2. What Data We Collect

When you use our website or place an order, we may collect the following personal information:

  • Name

  • Email address

  • Delivery address

  • Phone number (optional)

  • Order details

  • Payment information (processed securely via Stripe/PayPal – we do not store your full card details)

3. How We Use Your Data

We use your data to:

  • Process and fulfil your orders

  • Send order confirmations and delivery updates

  • Respond to customer service enquiries

  • Improve our website and services

  • Where applicable, share order information with the relevant school for reconciliation or fundraising reporting

  • If opted in: send occasional updates or offers (you can unsubscribe at any time)

4. Sharing Your Information

We only share your data when absolutely necessary to:

  • Fulfil your order (e.g. with printing or delivery partners)

  • Process secure payments

  • Comply with legal obligations

  • Inform the school of transactions where required, as we operate stores on their behalf

We will never sell or rent your personal information to third parties.

5. Your Rights

You have the right to:

  • Access the personal data we hold about you

  • Request correction of inaccurate data

  • Request deletion of your data (unless we are required to retain it for legal reasons)

  • Object to the use of your data for marketing

  • Withdraw consent at any time

To exercise any of these rights, contact us at: hello@spirit-ink.co.uk

6. Cookies

Our website uses cookies to improve your browsing experience and track basic site usage. You can manage cookie preferences through your browser settings.

7. Data Storage

We store your data securely and retain it only as long as necessary to:

  • Fulfil your order

  • Comply with legal obligations

  • Provide customer support

  • Support the schools we act on behalf of with necessary reporting

8. Contact Us

If you have questions about this policy or how your data is used, please contact us at:
hello@spirit-ink.co.uk

If you’re not happy with how we’ve handled your data, you can also contact the Information Commissioner’s Office (ICO):
https://ico.org.uk