Returns & Exchanges

1. What is your return policy?
Because all items are printed to order on behalf of the school, we’re unfortunately unable to offer returns or exchanges unless an item is faulty. We recommend checking the size guide carefully before placing your order to ensure everything is just right.

If you receive an item that is defective or damaged, please email us with a photo and description. We’ll liaise with our print partner to resolve the issue quickly.

2. How do I cancel or change an order?
If you need to change the size, item, or cancel your order, please contact us immediately. Orders may go into production soon after being placed, and once that happens, we’re unable to make changes or issue refunds.
We strongly recommend double-checking your order details before checking out to avoid any issues.